What do I do if there is a breakage?

It is exceptionally rare to receive a report of a broken bottle. If you do experience a breakage simply contacts and provide photographs. We will investigate and usually arrange a refund or replacement for in accordance with our refund & returns policy. Australia Tasting Room uses the specialised international wine delivery services of Get Freighted. We use the best packaging available to protect your wine so that it arrives to you in pristine condition.